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Follow the steps detailed here. Claim of energy bills for surcharges or supply cuts Claim. energy bills for surcharges or supply cuts Contents. How to claim electricity and gas bills? Reasons to claim electric bills What checks should I do before claiming a receipt? How to claim excessive electricity and gas bills? Important tip to keep in mind: Enrique Ruiz Prieto How to claim electricity and gas bills? Claiming an electricity or gas bill is a procedure that can be Carrie out by anyone as long as they do not agree with the bill. In the first place, the user, as a client of the marketer, must know that he has acquired a series of rights from the moment he signs the supply contract.

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Which are: Benefit of a quality supply. Any errors that may appear on the receipt must be correct by the vendor. Reimbursement of the amount paid if the declared receipt is higher than the real one. Discounts on the receipt if you suffer USA Phone Number continuous supply cuts. Compensation based on damages that may result from an unforeseen power outage. Customers who decide to file a claim with your company should know that the procedure will depend on the cause: reading error, inconsistency in the amount paid, power outage, etc. Excessive electricity and gas bills Claim for a bill for power outage. Reasons to claim electric bills A claim for electricity or gas bills is a procedure that can be for different reasons. Reasons that lead users to file a claim against your company include: Overestimated readings.

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If the readings shown on the receipt are estimates and are excessive in relation to the consumption of other billing periods. If the dealer technician does not have access to the meter, the electricity consum will be estimate. But how do you know if the estimated reading is too big? To make the estimate, the consumption of the same billing period of the previous year is considered. Divide the actual usage by the number of days in the billing cycle and multiply by the number of days in the billing cycle. In those contracts lasting less than one year, the estimated reading will be obtained by multiplying the historical average consumption by the number of days that make up the billing period.

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